Legal

Privacy Policy

Last updated: January 1, 2025 · Effective immediately

1. Overview

Together ("we," "us," "our") is committed to being transparent about what data we collect and how we use it. This Privacy Policy explains our practices for the Together platform ("Platform").

By using Together, you agree to the collection and use of information as described in this Policy. This is an early-stage MVP platform, and our data practices reflect that: we collect only what we need to operate.

Short version: We collect the information you give us to display your request and run the platform. We don't sell it. Payments go through Stripe. You can contact us to request removal.

2. Information We Collect

We collect information in the following ways:

A. Information you provide directly

Data Why we collect it
First name Display on your public request card
City / location Display on your public request card
Amount needed & rent due date Display on your request; used for progress tracking
Short story / description Displayed publicly to potential contributors
Uploaded documents (ID, lease) Internal review only — not displayed publicly
Pledge confirmation Internal record; used to foster community norms

B. Information collected automatically

When you use the Platform, we may automatically collect standard web analytics data, including your IP address, browser type, pages visited, and time spent on the platform. This is used to understand how the platform is being used and to improve it.

C. Payment information

We do not collect or store your payment card details. All payment information is handled directly by our third-party payment processor, Stripe, Inc. When you donate, you are subject to Stripe's privacy policy. Please review Stripe's Privacy Policy for details on how your payment information is handled.

3. How We Use Your Information

We use the information we collect to:

We do not use your personal information for automated decision-making or profiling beyond what is necessary to operate the platform.

4. Public Information

If you submit a rent support request and it is approved for display, the following information will be publicly visible on the Platform:

Uploaded documents (ID, lease) are for internal review only and are not displayed publicly.

5. Third-Party Services

We use a limited number of third-party services to operate the Platform. These may include:

We do not share your personal data with advertisers or data brokers.

6. We Do Not Sell Your Personal Data

Together does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. This is true for this MVP and is our intended ongoing policy.

7. Data Retention

We retain your information for as long as necessary to operate the Platform and fulfill the purposes described in this Policy. If a request is removed from the Platform, associated personal data will be deleted or anonymized within a reasonable period.

You may contact us at any time to request removal of your information (see Section 9).

8. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or loss. However, no method of internet transmission or electronic storage is 100% secure.

Security disclaimer: While we do our best to protect your data, we cannot guarantee absolute security. By using Together, you accept this risk. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

We strongly encourage you not to submit sensitive personal information (e.g., Social Security numbers, bank account numbers) through the Platform.

9. Your Rights and Choices

You have the right to:

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

10. Children's Privacy

Together is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.

12. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
[email protected]

Contact

If you have any questions about this Privacy Policy or would like to request data removal, contact us at:

[email protected]